Established Since 1982

Maid Agency In Malaysia With Reliability

Kawasama is more than just a maid agency that cares about both employers and domestic helpers, near and far.

8000
Clients
100
Biodata
5
Accolades & Recognition

We Are Licensed

ACCOLADES AND RECOGNITIONS

Why Kawasama?

STRICT MAID-SELECTION PROCESS

At Kawasama, you will surely find top-notch service quality from our dedicated team members.

To ensure our clients enjoy the most suitable domestic helpers that could fit into their households meeting their needs, our consultants travel overseas to conduct face-to-face interviews with the helpers besides carrying out proper background checks and necessary screenings on them.

LOW ABSCONDENCE RATE

We understand changing maids from time to time is costly. Therefore, we are committed to only provide our valued customers with decent quality maids that minimises runaway rate.

CUSTOMISED SOLUTIONS

At Kawasama, we seek to deliver customised domestic solutions to meet individual requirements of our customers, to make sure our customers have a peace of mind at home.

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INTERVIEW WITH MAIDS

Our maids are personally interviewed from source countries.

PERSONAL INTERVIEW WITH MAIDS

Here at Kawasama, we speak responsibility and quality when it comes to selecting domestic helpers.

We handpick only suitable maids ourselves for our clients and their families.

TRAINING FOR MAIDS

Our maids are properly trained to perform their duties well.

PROPER TRAINING FOR MAIDS

We conduct appropriate trainings for our maids to prepare them accordingly in making sure that they work well with employers.

Conducive trainings are put into practice to mentally and physically prepare our domestic helpers especially the first-timers.

CUSTOMER SERVICE

Free counselling and retraining services are available to suit individual needs.

CREDIBLE CUSTOMER SERVICE

We retrain housemaids to continue working with the same employers.

A notable 80% of our domestic helpers renew contracts with their employers.

OUR STRENGTH

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