About us

Founded in 1982, Kawasama quickly built a reputation as one of the leading maid agencies in Malaysia. Our focus is to listen to our clients, understand their needs and provide the most exceptional level housemaid service in Malaysia. At Kawasama, we believe that a happy family and harmonious work-home environment are achievable with the management of both employer’s and domestic worker’s expectations. To ensure the highest standards of quality are met, we personally interview all our maids in order to better-assess their strengths and abilities. We have recruited thousands of foreign maids to cater to individual needs. We offer honest, dependable and quality service you can trust.

Our Vision

To create a safe, supportive and good positive environment for families, while creating great jobs for under-privileged people

Our Mission

Understand customer need
We provide a high-level, personalised service where your needs are always put first.
Positive energy
We motivate, inspire and nurture a work environment that brings out the best in individuals and the
team.
Good Matching applicant vs employer
We respect the fact that every family is uniquely different and has different needs. We handpick
only the best candidates for our clients and their families.
Resourceful
We offer a comprehensive range of domestic services, allowing us to provide the Solution for all
your maid requirements.
Always improve our services
We only accept candidates who meet our high standards and have suitable qualifications and
experience.
Daring to accept new challenge
We continuously improve in order to provide you the most convenience and satisfaction.
Employee Welfare
We care for our employees and provide excellent services, facilities and benefits for them.

License and Certificates

JTK 215 , IM-101/HQ-J/857/4-013