Established Since 1982
Maid Agency In Malaysia With Reliability
Kawasama is more than just a maid agency that cares about both employers and domestic helpers, near and far.
We Are Licensed
ACCOLADES AND RECOGNITIONS
Why Kawasama?
STRICT MAID-SELECTION PROCESS
At Kawasama, you will surely find top-notch service quality from our dedicated team members.
To ensure our clients enjoy the most suitable domestic helpers that could fit into their households meeting their needs, our consultants travel overseas to conduct face-to-face interviews with the helpers besides carrying out proper background checks and necessary screenings on them.
LOW ABSCONDENCE RATE
We understand changing maids from time to time is costly. Therefore, we are committed to only provide our valued customers with decent quality maids that minimises runaway rate.
CUSTOMISED SOLUTIONS
At Kawasama, we seek to deliver customised domestic solutions to meet individual requirements of our customers, to make sure our customers have a peace of mind at home.
INTERVIEW WITH MAIDS
Our maids are personally interviewed from source countries.
PERSONAL INTERVIEW WITH MAIDS
Here at Kawasama, we speak responsibility and quality when it comes to selecting domestic helpers.
We handpick only suitable maids ourselves for our clients and their families.
TRAINING FOR MAIDS
Our maids are properly trained to perform their duties well.
PROPER TRAINING FOR MAIDS
We conduct appropriate trainings for our maids to prepare them accordingly in making sure that they work well with employers.
Conducive trainings are put into practice to mentally and physically prepare our domestic helpers especially the first-timers.
CUSTOMER SERVICE
Free counselling and retraining services are available to suit individual needs.
CREDIBLE CUSTOMER SERVICE
We retrain housemaids to continue working with the same employers.
A notable 80% of our domestic helpers renew contracts with their employers.
OUR STRENGTH
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