Why 80% of Employers Renew Service Contracts with Kawasama in Petaling Jaya, KL & Johor

For employers in Petaling Jaya, Kuala Lumpur (KL) and Johor, retaining a trusted domestic helper is often a priority. At Kawasama Maid Agency, our 80% service contract renewal rate reflects our commitment to fostering long-term relationships between families and their helpers. Here’s how we simplify renewals while ensuring peace of mind.

Renewing contracts isn’t just paperwork—it’s a strategic decision that benefits both employers and helpers:

• Consistency: Retain helpers already familiar with your household routines, reducing retraining time.
• Trust: Strengthen relationships with helpers who understand your family’s preferences and needs.
• Cost Efficiency: Avoid new recruitment fees and agency charges.

Kawasama’s Edge: With 40+ years of experience, we’ve refined our renewal process to prioritize transparency and fairness.

Our hassle-free renewal process includes:

• Pre-Renewal Check-ins: Assessing helper performance and employer satisfaction to address concerns early.
• Flexible Terms: Adjusting contracts to reflect updated responsibilities, wages, or working hours.
• Compliance Assurance: Ensuring renewals align with Malaysia’s latest labor regulations.
• Free Counseling: Mediating discussions to resolve misunderstandings and foster mutual commitment.

• Proven Track Record: 80% of our helpers renew contracts, a testament to employer satisfaction.
• Holistic Support: Beyond renewals, we offer retraining programs to upgrade helpers’ skills (e.g., childcare, cooking) as your needs evolve.
• No Hidden Costs: Transparent pricing for renewals, with no surprise fees.

• Start Early: Initiate renewal discussions 2-3 months before expiry.
• Communicate Openly: Share feedback with your helper to align expectations.
• Leverage Expertise: Let Kawasama handle legalities and compliance.

Renewing service contracts with Kawasama isn’t just about paperwork—it’s about building lasting trust. As a leading maid agency in Petaling Jaya, KL and Johor, we turn renewals into opportunities for growth, ensuring your household runs smoothly year after year.