Built on Trust Since 1982: Why Kawasama Is Malaysia’s Most Reliable Maid Agency

When choosing a domestic helper, families know the importance of selecting the right maid agency. The right agency doesn’t just provide manpower; it offers assurance, professionalism, and ongoing support. For more than 40 years, Kawasama has been that trusted name in Malaysia, earning its reputation through consistency, care, and a people-first approach.

Since its establishment in 1982, Kawasama has grown alongside Malaysian households, supporting multiple generations of families. Few agencies can claim such long-standing experience. This legacy is not just about longevity—it reflects a deep commitment to ethical practices and dependable service. Over the decades, Kawasama has become synonymous with reliability, setting it apart from the many short-lived players in the maid industry.

While many agencies focus solely on placements, Kawasama takes a more comprehensive approach. Every helper goes through a multi-stage selection process that includes background checks, interviews, and training before arriving at an employer’s home. This ensures that families are matched with helpers who are not only capable but also well-prepared for household responsibilities.

The agency’s proactive training, especially for first-time domestic helpers, creates smoother transitions and minimizes challenges for both sides. It is this dedication to detail that has earned Kawasama its reputation as a trusted maid agency in Malaysia.

One of Kawasama’s strongest markers of success is the high renewal rate of contracts. Many helpers continue working with the same employers for years, which speaks volumes about the agency’s balanced support system. With ongoing customer service and mediation when needed, Kawasama ensures that employers and helpers feel equally valued.

This focus on relationship-building results in a low abscondence rate—something that not all agencies can claim. It’s not just about placing a helper, but creating stability within households.

Thousands of Malaysian families have found household peace of mind through Kawasama’s professionalism and integrity. Whether it’s helping busy parents manage childcare, supporting elderly care, or ensuring a well-run home, Kawasama provides more than just a service—it delivers confidence and continuity.

For families seeking professional domestic helper services, Kawasama remains the go-to choice. Decades of experience, rigorous processes, and genuine care for both employers and helpers have made it Malaysia’s most reliable partner in experienced household staffing solutions.

Finding the right maid agency is about more than convenience—it’s about building trust for your home and loved ones. Kawasama’s proven track record since 1982 makes it a partner you can count on for dependable and caring domestic help.

If you’re looking for a helper who is carefully trained, supported, and matched to your household needs, Kawasama is ready to assist. With a strong reputation for reliability and integrity, the agency continues to be Malaysia’s first choice for lasting household support.