For over 40 years, Kawasama Maid Agency has been the trusted partner for Malaysian families, transforming the complex renewal process for domestic helpers into a seamless experience. Handling passport, visa, and contract renewals requires navigating strict regulations – a task we simplify with precision and care. Here’s how we ensure compliance while saving you time and stress.
1. Why Timely Renewals Matter
Renewing documents isn’t just paperwork; it’s essential for legal compliance and household stability.
Kawasama eliminates common pain points by:
- Proactive tracking of expiry dates to prevent lapses
- Error-free documentation handling
- Saving 10+ hours of administrative work per renewal
2. Streamlined Contract Renewals
With an industry-leading 80% contract renewal rate, we prioritize long-term matches:
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𝗣𝗿𝗲-𝗿𝗲𝗻𝗲𝘄𝗮𝗹 𝗮𝘀𝘀𝗲𝘀𝘀𝗺𝗲𝗻𝘁𝘀
– Helper performance reviews
– Employer satisfaction surveys
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𝗖𝘂𝘀𝘁𝗼𝗺𝗶𝘇𝗲𝗱 𝗰𝗼𝗻𝘁𝗿𝗮𝗰𝘁𝘀
– Updated terms reflecting current laws
– Wage/role adjustments as needed
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𝗙𝗿𝗲𝗲 𝗺𝗲𝗱𝗶𝗮𝘁𝗶𝗼𝗻
– Conflict resolution sessions
– Cultural adjustment support
Benefit: Retaining trusted helpers reduces recruitment costs by 60% and maintains household routines.
3. Passport & Visa Extensions
We handle every detail for travel and immigration documents:
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𝗘𝘅𝗽𝗶𝗿𝘆 𝗺𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁
– Automated 90-day renewal reminders
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𝗘𝗺𝗯𝗮𝘀𝘀𝘆 𝗰𝗼𝗼𝗿𝗱𝗶𝗻𝗮𝘁𝗶𝗼𝗻
– Appointment scheduling
– Document submissions
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𝗙𝗢𝗠𝗘𝗠𝗔 𝗰𝗼𝗺𝗽𝗹𝗶𝗮𝗻𝗰𝗲
– Medical check-up coordination
– Result documentation
Added Support: Insurance renewals + airport transfers for helpers visiting home countries.
4. Compliance Assurance & PERKESO
Malaysia’s labor laws demand precision. Our end-to-end compliance includes:
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𝗣𝗘𝗥𝗞𝗘𝗦𝗢 𝗺𝗮𝗻𝗱𝗮𝘁𝗲
– Registration for injury/disability coverage
– Contribution management
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𝗗𝗼𝗰𝘂𝗺𝗲𝗻𝘁 𝗶𝗻𝘁𝗲𝗴𝗿𝗶𝘁𝘆
– Immigration-compliant paperwork
– Certified permit copies
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𝗧𝗿𝗮𝗻𝘀𝗽𝗮𝗿𝗲𝗻𝘁 𝘁𝗿𝗮𝗰𝗸𝗶𝗻𝗴
– Real-time application updates
– Dedicated support hotline
Critical Note: Non-compliance risks RM10,000-50,000 fines under Employment Act 1955.
5. Why Malaysian Families Choose Kawasama
✓ 𝟰𝟬+ 𝗬𝗘𝗔𝗥𝗦 𝗘𝗫𝗣𝗘𝗥𝗜𝗘𝗡𝗖𝗘:
– Serving Johor, Petaling Jaya & KL since 1982
✓ 𝗙𝗨𝗟𝗟-𝗖𝗬𝗖𝗟𝗘 𝗦𝗨𝗣𝗣𝗢𝗥𝗧:
– From PERKESO to retraining programs
✓ 𝗣𝗥𝗢𝗩𝗘𝗡 𝗥𝗘𝗟𝗜𝗔𝗕𝗜𝗟𝗜𝗧𝗬:
– 80% helper retention rate
– 98% on-time renewal success
Conclusion
Renewals shouldn’t disrupt your household’s harmony. Kawasama Maid Agency transforms legal complexities into streamlined processes, covering every detail from contract updates to PERKESO compliance. Focus on your family – we safeguard your compliance.