Hiring a domestic helper is a significant decision, and it’s essential to understand the thorough process behind selecting the right candidate. While the idea of direct hiring might seem straightforward, many challenges can arise without the support of a reputable Filipino and Indonesian maid agency in Malaysia like Kawasama.
Here’s an inside look at how we ensure that you find a suitable helper for your home.
1. Understanding Your Needs and Sourcing Candidates

The first step in our selection process at Kawasama is to understand your specific requirements. We conduct in-depth consultations to discuss your expectations regarding skills, experience, and personality traits.
Once we grasp your needs, we begin sourcing potential candidates from trusted agencies in Malaysia, Indonesia, and the Philippines.
Our collaboration with these agencies gives us access to a wider pool of reliable helpers and ensures that their qualifications are verified. If you’re looking for hiring an Indonesian maid in Malaysia or a Philippines maid in Malaysia, Kawasama’s process makes this as smooth as possible.
2. Conducting Interviews and Background Checks

We believe that face-to-face interaction is crucial. Our consultants at Kawasama travel overseas to conduct in-person interviews, allowing us to assess candidates’ skills, attitudes, and compatibility with your family’s culture.
To ensure safety and reliability, we also conduct comprehensive background checks, reviewing past employment history and references. This ensures that we provide you with helpers who have a clean record.
This step is especially important when hiring through an Indonesian maid agency in Malaysia or sourcing a Philippines maid in Malaysia, as you want to be sure that the maid has the necessary qualifications and trustworthiness.
3. Health Assessments and Training

Health considerations are paramount in our selection process. All candidates undergo medical evaluations to ensure they are fit for work, helping us identify any potential health issues.
Once selected, we provide essential training, including job-specific skills and cultural orientation. This ensures a smooth transition into your household.
If you’re considering hiring an Indonesian maid in Malaysia or a Philippines maid in Malaysia, rest assured that we will provide her with the training she needs to perform her tasks effectively and professionally.
4. Ongoing Support and Feedback
Our commitment to your satisfaction doesn’t end with placement. At Kawasama, we offer continuous support to both you and your domestic helper.
Should any issues arise, we facilitate communication to resolve them, ensuring a harmonious working relationship.
Whether you’re hiring a maid through an Indonesian maid agency in Malaysia, sourcing a Philippines maid in Malaysia, or directly, our ongoing support ensures that both parties are happy with the arrangement.
Conclusion
The process of selecting domestic helpers is detailed and requires dedication to quality and client satisfaction.
By focusing on understanding your needs, conducting thorough screenings, and providing ongoing support, Kawasama aims to help you find the perfect domestic helper for your home.
If you’re considering hiring an Indonesian maid in Malaysia or a Philippines maid in Malaysia, we’re here to guide you every step of the way!